FAQ

FAQ

📦 When will I receive my order? Your orders are shipped within 24-48 hours. Delivery is estimated to take between 6 and 11 business days depending on your location.

🚚 Is shipping free? Yes, shipping is free on all orders, with no minimum purchase.

↩️ How do returns work? You have 60 days after receipt to return the product. Returns are completely free. No complicated questions asked.

💳 What payment methods do you accept? Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Bancontact.

🧼 How do I care for the pillow? The cover is removable and machine washable. The pillow itself is not machine washable — a damp wipe is sufficient.

📐 Is the pillow suitable for everyone? The pillow is designed to adapt to most body shapes thanks to its memory foam. It naturally adjusts to the shape of your neck.

📧 How do I contact customer service? By email at hello.restly@gmail.com — we will respond within 24 hours.